Instamove Reviews & Customer Stories
See why home owners, business managers, and families across Sydney, Melbourne, and regional Australia choose Instamove for smooth, stress-free relocations.
Every review here comes from real customers who have moved with us — through Google, ProductReview, or direct post-move surveys.
Rated 4.9 ★ for Care, Communication & Reliability
- Professional, friendly crews
- On-time arrival and communication
- Safe handling of furniture and valuables
- Fair pricing with no hidden extras
- Problem-solving during tight schedules or complex access
What Our Customers Say on Google and TrustPilot
“Helpful, communicative, and honest”
“John and Davi moved my belongings as if they were their own - with utmost care and caution. They probably sensed that I was stressing out a bit with the move so they started out with a pleasant assurance that they have managed more complex moves in the past and that things will progress with relative ease. The lads were not only careful, they were quite efficient as well. I can’t thank John and Davi enough and I highly recommend them!”
“Professional and polite”
“Felipe and Pedro were just exceptional. Quick, efficient, professional, helpful and totally lovely human beings. They treated our furniture and belongings so carefully, and went above and beyond to get things where we wanted them. Could not be happier - would highly recommend them. The whole Instamove experience was smooth as silk. Phone staff were friendly and efficient. Booking, communication and invoicing were all straightforward..”
“Best moving experience we've had”
“I recently used Instamove for a house move and the whole experience was fantastic. The online process was super easy, the team followed up quickly, and the crew on the day were on time, well priced, and went above and beyond. They happily helped with disassembling and reassembling furniture, were super careful with my delicate items, and got the job done better than expected. It completely took the pain out of moving — my place was ready to live in straight after the job. I’d happily use them again and highly recommend to anyone wanting an stress-free move. I was super impressed. Thanks team!!.”
“Stress-free from start to finish”
“The Instamove team did an amazing job helping me move yesterday! The guys were super friendly, careful, and really knew what they were doing. Everything arrived safely and the whole process was stress-free. I’d definitely choose them again and highly recommend their service!”
“Affordable and transparent”
“So happy to come across David, Stiven & Sebastian at Instamove. They were absolutely amazing, efficient & careful. Just couldn’t do it without them. Nothing was too difficult. Not a scratch or dent anywhere! Thanks guys, you are the best, highly recommend their services, in fact, 2 of my neighbours have just hired them for their moves!.”
“Easy, friendly + professional movers”
“Easy, friendly + professional movers – From my first enquiry to booking to receiving the items I had collected and delivered the experience was easy and dealt with by very friendly staff. After my initial online enquiry, Nerissa followed up with a phone call and when I went to adjust my online quote, she then phoned me to see if I needed further assistance. Hence, I made the booking over the phone and paid a minimal deposit.”
“Couldn’t fault their work”
“Brayann and Felipe were fantastic, couldn’t fault their work. Moved all of our stuff out of our apartment on the second floor with no lift going up and down the stairs with absolutely no complaints. Took great care of our belongings with no damage to items or either property. And all within the anticipated time frame. Would happily use Instamove’s services again.”
“Everything was carefully considered”
“Julien and Jose were excellent when we recently moved houses. No fuss whatsoever, everything was carefully considered and all of our items were transported without any concern of damage or anything being broken.”
“Instamove were amazing!”
“Instamove were amazing! Julien and Fredy did a great job, worked very hard and really knew what they were doing. They navigated multiple flights of stairs and large/heavy items! Very happy! Will definitely use these guys again! Thank you Julien and Fredy!”
“They were professional, efficient, on time and careful”
“We were very happy with the service provided by Jorge (George) and Martin. They were professional, efficient, on time and careful. Communication with them was polite and effective. We were very pleased with the whole process.”
“Excellent moving service”
“Excellent moving service. A big thank you to Fredy and Jose for helping us move our house! They were punctual, efficient, careful and thorough in their work. Total professionals, friendly and polite. We would not hesitate to recommend them to our friends and family, or use the the service in a future move. Thank you!”
Video testimonials
Experience
matters...
Every number represents a story — real local moves completed with care by our trusted Instamove team.
Figures updated as of November 2025 — verified through Instamove's internal move tracking system
Why Our Customers Choose Instamove
1. Real humans, no hidden fees
We give clear quotes, not estimates — so you know the total before we start.
2. Trained, insured professionals
All removalists are background-checked, trained, and covered for public liability and transit insurance.
3. Consistent service across states
The same standards apply whether you move locally, regionally, or interstate.
4. Helpful move coordinators
Your assigned coordinator keeps you informed from the first call to the final item unloaded.
5. Local expertise, national reach
Our teams know their suburbs — from Sydney CBD parking rules to Mornington Peninsula backroads.
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Local & Interstate Moves From Sydney & Melbourne
Around the corner or across the country if you’re starting or ending in Sydney or Melbourne, we’re the safest & simplest way to get moved.
